Connect your Boty agent to Telegram and let users chat with it directly.

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Setup

1

Create a Telegram Bot

  1. Open Telegram and search for @BotFather
  2. Send /newbot command
  3. Follow the prompts to name your bot
  4. Copy the Bot Token provided
2

Connect in Boty

  1. Go to your agent’s Channels tab
  2. Click Connect on the Telegram card
  3. Paste your Bot Token
  4. Click Connect

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Configuration

After connecting, you can configure:
SettingDescription
Bot TokenYour Telegram bot token from BotFather
EnabledToggle the integration on/off

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How It Works

Once connected:
  • Users can find your bot by searching its username on Telegram
  • The bot responds to all messages sent to it
  • Each user has their own conversation context
  • Supports text messages (media coming soon)

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Bot Commands

You can set up commands in BotFather: 
/start - Start a conversation
/help - Get help
/reset - Reset conversation
To set commands, message @BotFather: 
/setcommands

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Usage Example

Users simply message your bot: 
User: What services do you offer?
Bot: We offer AI-powered customer support, lead qualification...

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Best Practices

Set a Description

Use /setdescription in BotFather to describe what your bot does

Add a Profile Picture

Use /setuserpic to give your bot a recognizable avatar

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Troubleshooting

  • Verify the bot token is correct
  • Check that the integration is enabled
  • Ensure your workspace has available credits
This means another instance is polling the same bot. Ensure only one Boty agent is connected to this bot token.