Deploy your Boty agent to Slack and let it respond to messages in channels and direct messages.

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Setup

1

Navigate to Channels

Go to your agent’s Channels tab in the dashboard.
2

Click Connect on Slack

Click the Connect button on the Slack card.
3

Authorize

You’ll be redirected to Slack to authorize the Boty app for your workspace.
4

Select Workspace

Choose the Slack workspace where you want to deploy the agent.

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How It Works

Once connected, your agent will:
  • Respond to @mentions in channels where it’s added
  • Reply to direct messages sent to the bot
  • Maintain conversation context per user/channel

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Configuration

After connecting, you can configure:
SettingDescription
Reply Modethread (reply in thread) or channel (reply in channel)
EnabledToggle the integration on/off

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Adding to Channels

To use the bot in a Slack channel:
  1. Open the channel in Slack
  2. Click the channel name to open settings
  3. Go to Integrations → Add apps
  4. Search for “Boty” and add it

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Usage

@Boty What are your business hours?
The agent will respond based on its knowledge base and configuration.

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Permissions

The Slack integration requires these scopes:
  • app_mentions:read - Receive mention events
  • chat:write - Send messages
  • channels:history - Read channel messages
  • im:history - Read direct messages
  • users:read - Get user information

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Troubleshooting

  • Ensure the bot is added to the channel
  • Check that the integration is enabled in Boty
  • Verify your workspace has available credits
  • Try disconnecting and reconnecting
  • Ensure you have admin permissions in the Slack workspace